Data Collection
We collect personal information you provide when creating an account, booking sessions, or communicating with our team. This includes your name, email address, phone number, and session-related data such as therapist notes and assessment scores. We also collect standard usage data through cookies and analytics to improve our services.
How We Use Your Data
Your personal information is used to provide and improve our therapeutic services, manage bookings and scheduling, send session reminders and notifications, process payments, and communicate important service updates. We do not sell or share your personal data with third parties for marketing purposes.
Data Security
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. Access to client records is restricted to authorised personnel, and our systems are regularly audited for vulnerabilities. Therapeutic session data is handled with the highest level of confidentiality in accordance with professional standards.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may request a copy of all data we hold about you, ask us to update inaccurate information, or request the deletion of your account and associated data. To exercise any of these rights, please contact us using the details below.
Contact
If you have questions about this privacy policy or wish to exercise your data rights, please contact us at info@neuroholistic.com.